FAQ

How do you check out with free items and my cart is $0.00 ?

You must use the standard   CHECKOUT  button checkout, not the yellow paypal express because paypal express will not accept $0 transactions.

Once your order is completed, the product will be inyour download library and there will be an email confirming the order sent.

Please create a support ticket if you still are having problems.

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Created On: Wednesday, November 20, 2019
Last Updated On: Wednesday, November 20, 2019

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I completed my order. Where can I download my products?

Products are downlaoded at the dowloadable product page of your account.

The store also emails completed order reciepts product descriptions and their download links, please check your spam filter settings if you did not recieve this.

Please Create a Support Ticket if you download is not working or linked to the wrong product. Selecting the product you are having a problem with in the Ticket Creation form will allow us to quickly solve the problem.

For purchases from the original PoserWorld store (purchases prior to October 2018) we have a easy process gain access to these downloads and rebuild your legacy PoserWorld product library in your new account here.

We created a youtube video demonstrating how to download, extract and install a Poser runtime product from PoserWorld.

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Created On: Tuesday, November 12, 2019
Last Updated On: Thursday, November 14, 2019

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How can I get Customer Service and Product Support?

Please Create a Support Ticket, describe your problem and refrence the product or order number if applicable.  We find the ticket system more reliable for customer communication and it helps you get served as quickly as possible and that problems are resolved with satisfaction.

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Created On: Thursday, November 14, 2019
Last Updated On: Thursday, November 14, 2019

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What software are PoserWorld products compatible with?

We sell products formatted and optimized for many 3d rendering and animation software applications including Poser Software (Bondware Inc), E-On Software Vue (Bently Systems), DAZ 3D Studio and professional 3d graphic and animation software supporting Filmbox (FBX) format including Autodesk Maya, 3DS MAX and Mudbox.

PoserWorld Product Format and Selection Tips

We optimize our products (geometry, materials and animation) so they work and render best in the following application formats.  Please select the format optimized for the 3d software you use the most, however Poser users we recomend purchasing Poser formats for the greatest level of compatability and pipeline versatility because t is easier and will yield a higher fidelity result to convert from Poser legacy rigged figures to FBX, DAZ and Vue format rather than the reverse.  The standard License for PoserWorld Legacy and PoserWorld Exclusive brand products supports legal use of converted 3d models.  The product license and use terms transfer to converted formats.  For example Poser Software has the capability to convert Poser format models and figures to .obj, .fbx, .bvh and .dae which are all supported my many other applications so while a Poserworld product model may be optimized for a specific format, it is convertable and the conversion may be supported by any 3d application in your development pipeline.

Poser formats. We offer 3D models and assets in .pp2 Poser and DAZ Studio format. DAZ 3D Genesis specific figure clothes are in the .dsf format. Poser specific clothes are in .cr2 format.

FBX 3D model format. We also offer 3D models in FBX 7.1 format (2011 binary, embedded textures). The FBX format models import seamless into Unity 3D, Lightwave, 3ds max, Cinema 4D, Maya, Blender, Shade, Modo, iClone, and other 3D software applications that supports FBX 7.1 file format imports. Most 3D software since 2011 should import the 7.1 binary format without any issues.

E-ON Software VUE model format  Coming soon we will be offering Vue object (.VOB). Material (.MAT) and motion (VOM) products.

DAZ 3d Studio format.  Coming soon we will offering DAZ Studio .DUF content files.

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Created On: Thursday, November 14, 2019
Last Updated On: Thursday, November 14, 2019

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Will I get emails from the Poser World store?

The only emails you will receive from the Poser World store are: When you register for the store, if you make a purchase, if you use our contact form to ask a question, if you purchase a shippable item (you will receive an order shipped email), subscribe to the newsletter, forum thread subscriptions, and to inform customers of temporary or permanent store closure or repoening and to request a password reset.

If you wish to be kept up to date with new model releases we suggest that you sign up with our . The email newsletter is sent out no more than once per week. It is a double opt-in newsletter. When you signup you will be sent a confirmation email with the a link that must be clicked on to be added to the newsletter list in your account page info settings. You may unsubscribe at any time (if you do you are removed iimmediately).

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Created On: Thursday, November 14, 2019
Last Updated On: Thursday, November 14, 2019

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Do you have Gift Certificates and how do they work?

Yes! Here are our Virtual Gift Card offerings.

PoserWorld Virtual Gift Cards (Gift Certificates) never expire and make it easy and convenient to gift PoserWorld digital products by email!  Virtual Gift Cards include a private code number which when authenticated will credit thier account with the value of the gift, and allow the recipietant to purchase any products from the store with the exception of Virtual Gift Card products.  Virtual gift cards also may also be used for gifting PoserWorld club memebership.  Virtual Gift Card do not expire.

You can purchase a Virtual Gift Card for any amount, just select the Virtual Gift Card product, and enter an email address for the gift recipient and the value of the gift certificate. Then add the Virtual Gift Card to your Shopping Cart and Check out.  You will be asked for a email for the gift recipient and the value.  The Gift Certificate recipient will receive an E-Mail notifying them that they have received a PoserWorld Gift Certificate from you.

Each Virtual Gift Card reciptant email notification message includes a unique code with instructions spend it at PoserWorld.  Its Easy.  The reciptant shops our store and when they are ready to check out place the redemption code in the Gift Certificate box and press Apply. The final order total will be recalculated using your Gift Certificate, with the remaining amount displayed. You may use additional payment methods if the cart total is greater than the gift value applied. The Virtual Gift  Card card redemption code may be used on multiple orders, until the gift balance is exhausted.  Account creation is not necessary but highly recommended as gift card, product purchase and download links are saved in your account page for your convenience and purcase protection.

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Created On: Thursday, November 14, 2019
Last Updated On: Thursday, November 14, 2019

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I purchased from the old Poserworld store prior to 10/2018. Can I get the product download links added to my new account?

Poserworld legacy site customers: Dream Cutter and VanishingPoint are now operating PoserWorld. We aquired the store and products from the founders in Oct 2018. We upgraded the site and if any legacy customer would like to re-add the products purchased from the legacy site we will make it easy with 3 simple steps. 

1 Register for the new store, to create an account so we can re-add the products to your product library.

2. Browse the store, just add your old products to your wishlist

3. Please create a support ticket and refrence your email address used on the old site and we will attempt to validate your wishlist against our old systems data.

Support tickets are managed in your account page. Once approved we will add the products to your new PoserWorld product library and update the support ticked with the results.

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Created On: Wednesday, November 13, 2019
Last Updated On: Wednesday, November 20, 2019

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What kind of textures are included with the 3D models?

We provide texture maps and in many cases BUMP map textures for the 3D models we offer. In some cases where a solid color is used, it may be applied as a texture / shader without a texture map. The solid textures do export perfectly in the FBX format. All Poser format models have a runtime path set up and the textures are included. Unless noted all models are UVmapped.  Poser, Vue SOftware and DAZ Studio may incorporate procedural shader based materials when optimal.

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Created On: Thursday, November 14, 2019
Last Updated On: Thursday, November 14, 2019

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What are the License & Use Terms of PoserWorld 3D products?

All of the 3D models and assets available on Poser World 3D include a royalty free license for commercial (and personal) use, however specific use terms may change by product manufacture.

Our PoserWorld Legacy and PoserWorld Exclusive manufacture have expanded license terms to allow for realtime rendered 3d published media, virtual projects and video games.  The expanded license permits royality free commercial and non-commercial use of our 3d assets in video games where the original source (mesh and textures) are protected by either encryption, obfuscation, lossy compression,copyright watermark, decimation or resolution reduction by 50% or more.

Please create a support ticket and refrence the product in question in the Create Support Ticket form if you have any questions or special use case requests.

POSERWORLD.COM PRODUCT END-USER LICENSE AGREEMENT

(Included in each product download zip file readme.txt file)

By installing this product archive and using this product, you or your corporation affiliation (the license purchaser and product user) and PoserWorld.com, the owners and operators of PoserWorld.com and the publishing artist (copyright holder)  agree to be bound to the following licensing terms and use agreement. Any publishing artist license terms included with this product archive are to be considered an addendum and incorporate these terms however any product usage restrictions and limitations will supercede our standard licence terms outlined below.  PoserWorld.com current owners and store management operators are identified at web url: https://poserworld.com/about-us.

1. The Images and Binary Files in this archive are copyrighted. All rights are owned by the publishing artists and/or PoserWorld.com owners. Reference included publishing artist license terms to identify copyright holder. If publishing artist or any other copyright holder is identified in any license terms addendum will be considered Poserworld.com and its owners.  All legacy PoserWorld product licenses with copyrights referencing “GMP Services Inc”, now are held by PoserWorld.com and its owners.  All rights not specifically granted to you by this Agreement are reserved. Your right to use an Image or Binary File is subject to the restrictions set forth in this Agreement and your compliance with the terms of this End-User License Agreement.

2. Rendering images from this product.  Poserworld.com and it’s owners grant you a non-exclusive, non-transferable, limited right to use and reproduce Images, Binary Files for royalty-free commercial use in derivative works (i.e.: motion video media, print media, static image media (jpeg, bmp, etc.) and animated graphics media (gif, flash, etc.).

2.1 PoserWorld now encourages 3D Media and real-time App and WebGL rendering providing these limited use terms are adhered.

PoserWorld.com and its copyright holders agrees to allow royalty-free limited use and to distribute the licensed binary files when they are incorporated in larger bodies of the licensed user’s creative works and published using software application packaging, presentation and distribution of the binary files that provides adequate protection to the binaries and with credit to PoserWorld.com or the product’s copyright holder viewable to the end consumer with each distributed instance. Reference section  4.1 for examples of what we consider adequate means of protecting distributed binary files and other product assets.

3. "Non-transferable", as used in Section 2, means that except as provided in Section 2, you may not sell, rent, loan, give, sublicense, or otherwise transfer to anyone an Image or Binary File, or the right to use an Image or Binary File, and nothing you produce shall grant or purport to grant to any third party rights to use or duplicate an Image or Binary File. You agree to take all commercially reasonable steps to prevent third parties from duplicating or distributing the Images, Binary Files, textures, materials and other product assets in included in our archive files.

4. Except as provided in Section 2 and 3.1, you may not reproduce an Image or Binary File on any device, including without limitation any computer network, Intranet, or the Internet.

4.1 Revokable exception for transferring media for real-time 3d rendering and virtual publications. We don’t want to make this tough on the developer so we accept most reasonable measures to protect our copyright and avoid theft and piracy.  PoserWorld.com considers adequate protection to the product binaries and copyright to include encryption, extraction obfuscation, or using 50% detail reduction (runtime resolution) of the binary files of the product including watermark, lossy compression of images and decimated mesh density.   Please contact us if you have questions on acceptable protection or if are unable to credit PoserWorld.com by URL in each distribution and application use of all 3d published media to discuss alternative solutions. PoserWorld.com retains the right to monitor this section of license grant for abuse and revoke at our discretion.

5. Defamatory, and unlawful use of an Image or Binary File is prohibited.

6. You agree to indemnify and hold PoserWorld.com or its owners. harmless against any damages or liability of any kind arising from any use of an Image or Binary File other than the uses specifically permitted by this Agreement.

7. Neither PoserWorld.com, its owners, nor any of its directors, officers, employees, partners, licensors, or agents shall be liable for any damages, whether direct, indirect, consequential or incidental, arising out of the use of, or the inability to use an Image, Binary File or archive file.

8. This Agreement shall be governed by the laws of the State of California, notwithstanding its conflict of laws rules. Venue for any action respecting this Agreement, an Image or Binary File, or use or attempted use of an Image or Binary File, shall be in the state and federal courts sitting in or for San Diego County, California and/or the Southern District of California and you hereby consent to the jurisdiction of such courts.

The term of this Agreement is indefinite. This Agreement and the rights granted to you hereunder will terminate automatically if you fail to comply with the limitations described in this license. No notice will be required from PoserWorld.com or its owners to effectuate such termination. Upon termination, you must destroy all copies of the Images, Binary Files and archive files.

http://PoserWorld.com

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Created On: Thursday, November 14, 2019
Last Updated On: Thursday, November 14, 2019

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How can I sell my models at PoserWorld?

Brokered Artist Information and Benefits

PoserWorld's brokered artists are administrated by VanishingPoint 3D.  VanishingPoint has been successfully brokering Poser artists for over 25 years and has earned one of best reputations by Artists and 3d Content Brokers in the field. 

Competitive, obsticle free selling. Thats the Vanishing Point 3D motto.  Quality sells, and that is our motivation to produce the highest quality product.  However our relaxed vendor criteria and flexible merchandising policies reduce the barriers to selling your creative works the-way-you-want in a easy and hassel-free free digital poduct marketplace focused on the Artist community.

VanishingPoint Independant Artists Earn up to 60% of sales income.    VanishingPoint's well established artists broker network distributes through several outlets including PoserWorld. You create the product, Vanishing Point handles the merchandising.  The hassel free and satisfying approach ensures one of the lowest rejection rates in the industry because we guide you to success and get your creations into the broadest netowrk of sales channels possible. Apply here


Poserworld Content Aquisitions

A risk free approach to seeing your creations in our stores that puts cash in your pocket today. It takes dedication and commitment to sell stock content and people exit the market for many reasons. But there is no reason to leave empty handed and have your creations go unappreciated by the next generation of artists. So if you have created 3d models and figures that you want to sell or if you inherited a content library that you do not want to manage, please contact us.

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Created On: Thursday, November 14, 2019
Last Updated On: Thursday, November 14, 2019

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